Vape Superstore Rewards Scheme

The Vape Superstore loyalty program gives customers a myriad of ways to earn points. It’s not just purchases that get you points, we celebrate you getting old with by dishing out credits on your birthday. Referring a friend also brings good fortune in the way of 1000 free points. There’s no expiry date and the credit is stored in your online VS account to use on any future transaction. You could save it until you accumulate enough credit for a completely free order or use it for a discount on your next purchase, it's entirely up to you.

HOW DOES IT WORK?

Points mean prizes, not literally but they do mean credit in your account for a future purchase. Here’s a breakdown of what you get:

Product purchases:

Earn 10 points for every £1 you spend

£££ mean points and points means credit, credit to spend on shiny new vape gear. The more you spend the more you earn.

    Reviewing products, you have purchased:

    50 points per review

    Good or bad, we want to hear your opinions on the latest products you have purchased. Earn points with every review you leave.


      Registering an Account:

      400 points for registering an account

      There’s 400 points up for grabs for simply registering an account. Use it on your first purchase or save it for a future order, it’s up to you.


        Referring a friend to Vape Superstore:

        1000 points for referring a friend who makes a purchase

        We aim to deliver a great shopping experience to all our customers. If you’re happy why not refer us to your friends and earn a whopping 1000 points when they make a purchase.


          Birthday:

          800 points to celebrate your birthday.

          Growing old sucks! Let us help take the edge off it with a cheeky 800 birthday points, completely free of charge.


            HOW DO I REDEEM MY POINTS?

            It’s easy, all points that you have accrued are saved in the Rewards section of your Account area. Follow these easy steps to ensure you take advantage of the discount.

              1. Login to your account area
              2. Select the new vape products you wish to purchase and add them to cart
              3. Select the new vape products you wish to purchase and add them to cart
              4. When you’re ready to checkout – hit the checkout button.
              5. Follow the steps until you reach the ‘Payment Information’ page.
              6. Follow the steps until you reach the ‘Payment Information’ page.
              7. Under ‘Payment Methods’ there will be an option to select ‘Use my Reward points’ (this will only display if you have points in your account)
              8. Select the check box and enter the number of points you want to use.
              9. If you don’t have enough to get the item completely free you will need to pay the remaining balance using one of the payment methods.
              10. Click ‘Confirm Payment’ once you are happy to proceed.

            The discount will be automatically applied to your total amount and the points will be deducted from your Account area. We’ll send you your order confirmation which will have a full breakdown of your order including the amount of points used. Note: Your card will only be charged for the cost of the vape items, minus the discount you have applied. If you have enough points to get the order for free, you will not be required to enter any card details and your credit card will not be charged.

            WHERE CAN I CHECK HOW MANY POINTS I HAVE?

            This is really easy. Simply login to your account and select the ‘Rewards Points’ section on the left hand side of the page. This will take you through to the rewards page and show how many points you currently have and what the exchange rate is for each point. If you’re having any trouble redeeming the points with your purchase, please contact our customer services who will be happy to help.

            REDEMPTIONS & CONDITIONS

              1. You may redeem Vape Superstore Rewards against any order in the Vapemate store
              2. You may redeem up to 100% of the value of an order using Vape Superstore Rewards Points
              3. VM Rewards are non-transferable
              4. VM Rewards have no cash value
              5. Reviews points are subject to approval by a moderator and must be at least 15 words long. The moderator and Vape Superstore have the right to reject reviews that are offensive and or include offensive language.
              6. Minimum order referral value of £5 required to qualify for referral monies.

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