Shipping & Delivery – Fast, Secure & Discreet

At Vape Superstore, we understand the importance of fast, reliable delivery — and we’re committed to providing a service you can trust. That’s why we’ve partnered with both Royal Mail and DPD to offer flexible delivery options to suit your needs. Our same-day dispatch cut-off time is 10pm Monday to Friday for Royal Mail orders, helping ensure you get your vapes quickly and without delay.

We now also offer weekend dispatch, with DPD orders sent out before 12pm and Royal Mail orders dispatched before 3pm. Whether you’re ordering vape kits, vape juice or accessories, you can count on a smooth and efficient delivery experience.

All orders are packaged securely in plain, unbranded jiffy bags to ensure safe and discreet delivery. Plus, we offer free 24-hour shipping on all orders over £20, giving you great value as well as trusted service.

As a responsible retailer, we’re legally required to verify that all customers are 18 years or over. To do this, we use 1Account, a secure and trusted age verification provider. Age checks are completed after your first order is placed. If we’re unable to verify your age, your order may be delayed until verification is completed. You can find out more about the process here.

 


Royal Mail Tracked 24 (Next Day):

  • Next Working Day Service*
  • Tracked to delivery point
  • Same day dispatch Monday to Friday orders placed before 10pm (Excluding Bank holidays) and before 3pm Sat-Sun
  • Deliveries are made 7 days a week - Sunday exclusions apply.

*Orders to remote areas may take an additional day.

£1.99

FREE - spend over £20*

 

*Based on sub-total after discount codes applied.

 

 

Important Update:

Due to changes in Royal Mail's delivery policy, we are unable to offer Royal Mail Tracked Delivery for orders containing three or more batteries to Offshore and Scottish Highlands regions. This includes multiple disposables, vape kits, prefilled kits, and batteries.

Affected postcodes: HS, KA27, KW15-KW17, PA28-PA38, PA41-PA49, PA60-PA78, PA80, PA20, PH30, PH41-PH44, IV, AB, ZE, JE, GY & IM.

We apologise for any inconvenience this may cause. You can use our DPD Two-Day Delivery service for affected orders.


DPD Next Working Day Delivery:

  • Next working day
  • Deliveries made Monday - Friday (excl. Bank Holidays)
  • Fully tracked service with a 1hr delivery window, collection point and safe place options
  • Signature required, or safe place option available without
  • Orders placed before 4pm Mon-Fri dispatched same day
  • Orders placed before 12.00pm Sat-Sun dispatched same day

*This service is not available for Northern Ireland, Scottish Highlands or Channel Islands

 

£3.99

£2.99 on orders over £20

FREE - spend over £100

 


DPD Click & Collect:

  • Delivery to a local DPD Pickup Shop
  • Deliveries made Monday - Friday (excl. Bank Holidays)
  • Tracked service with collection notifications
  • Proof of ID or signature required for collection
  • Items must be collected within 7 days
  • Orders placed before 4pm Mon-Fri dispatched same day

*This service is not available for Northern Ireland, Scottish Highlands or Channel Islands.

For more information see our DPD Click and Collect page

 

£3.99 - Standard

£2.99 on orders over £20

FREE - spend over £100

 


DPD Two Day Standard Delivery:

  • For Channel Islands, Isle of Wight & Scottish Highlands postcodes (Excluding Jersey)
  • 2-5 Working Day Service
  • Deliveries made Monday - Friday (excl. Bank Holidays)
  • Fully tracked service with a 1hr delivery window, collection point and safe place options
  • Signature required, or safe place option available without
  • Orders placed before 4pm Mon-Fri dispatched same day

 

 

£9.99

£5.99 on orders over £20

FREE - spend over £125

 


Saturday Delivery - DPD:

  • Same day dispatch for orders placed before 4.00pm on Friday.
  • Signature required, or safe place option available without

*This service is not available for Northern Ireland, Scottish Highlands or Channel Islands

£5.99

 


Sunday Delivery - DPD:

  • Same day dispatch for orders placed before 12.00pm on Saturday.
  • Signature required, or safe place option available without

*This service is not available for Northern Ireland, Scottish Highlands or Channel Islands

£5.99

 


*If your delivery address is in the Scottish Highlands & Islands, Isle of Man and Northern Ireland delivery times may be extended, depending on where exactly you live.

 

Need more information about delivery or returns? Visit our Help Centre