Shipping

To deliver a better service to our customers, alongside Royal mail we are now shipping with DPD. Our same day dispatch time Mon-Fri is 4.00pm, and we now offer weekend dispatch via DPD on orders placed before 12.30pm Sat-Sun.

We have a legal obligation to ensure all customers purchasing from Vape Superstore are of legal age; 18 years or over. When placing your first order with Vape Superstore, we utilise the services of 1Account to verify your age. These checks are actioned once your order has been successfully completed at the order confirmation page. If we are unable to verify your age we will be unable to dispatch your items until you have verified via 1Account. We cannot be held liable for any delays to your order this may cause. Find out more here.

All parcels are securely shipped in plain, unbranded jiffy bags.

Royal Mail Tracked Shipping:

  • 1-2 working days.
  • Tracked to delivery point
  • Same day dispatch Monday to Friday orders placed before 4.00pm. (Excluding Bank holidays)
  • Deliveries are made weekdays and on Saturday.

£1.99

FREE - spend over £20*

 

*Based on sub-total after discount codes applied.

 

 

Next Working Day Delivery - DPD:

  • Next working day (Channel Islands, Isle of Wight, Northern Ireland & Scottish Highlands is two-day)
  • Deliveries made Monday - Friday (excl. Bank Holidays)
  • Fully tracked service with a 1hr delivery window, collection point and safe place options
  • Signature required, or safe place option available without
  • Orders placed before 4pm Mon-Fri dispatched same day
  • Orders placed before 12.30pm Sat-Sun dispatched same day

 

£3.99

£2.49 on orders over £20

FREE - spend over £100

 

Next Day Delivery - Royal Mail:

  • Next working day
  • Deliveries made Monday - Saturday (excl. Bank Holidays)
  • Fully tracked service
  • Signature required
  • Orders placed before 4pm Mon-Fri dispatched same day

£4.99

 

Same Day Delivery - London Only:

  • Delivered Same Day between 7pm and 10pm
  • Orders placed before 4.00pm only.**
  • London Only*
  • Monday to Friday only (excludes Bank Holiday)

*If your shipping address is within the valid zones of London the delivery option will available at checkout

**Orders placed after 4pm will be delivered Next day. Orders placed over the weekend will be delivered Next working day (Mon-Fri exc. Bank Holiday)

£5.99

FREE - spend over £100

Same Day Delivery - Manchester, Leeds & Birmingham Only:

  • Delivered Same Day between 7pm and 10pm
  • Orders placed before 11.00am only.**
  • Manchester, Leeds & Birmingham Only*
  • Monday to Friday only (excludes Bank Holiday)

*If your shipping address is within the valid postcodes the delivery option will available at checkout

**Orders placed after 11am will be delivered Next day. Orders placed over the weekend will be delivered Next working day (Mon-Fri exc. Bank Holiday)

£5.99

Saturday Delivery - DPD:

  • Same day dispatch for orders placed before 4.00pm on Friday.
  • Signature required, or safe place option available without

£5.99

 

Sunday Delivery - DPD:

  • Same day dispatch for orders placed before 12.30pm on Saturday.
  • Signature required, or safe place option available without

£5.99

 

Click & Collect

  • Click & Collect Service to over 4000 locations in the UK
  • Including our Vape Superstore shop locations
  • Delivery time dependent on shipping method (see above options)
  • Same day dispatch on orders placed before 3pm Mon-Fri (excluding Bank Holidays).

£ - based on shipping method (see above)

FIND OUT MORE

*If your delivery address is in the Scottish Highlands & Islands, Isle of Man and Northern Ireland delivery times may be extended, depending on where exactly you live.

 

Need more information about delivery or returns? Please read our FAQ.