It's at the heart of what we do and is part of the service you've come to expect from us. Because we're serious about our lowest price promise we regularly benchmark our products against others in the market. If you find a product cheaper, we'll price match. This page helps simplify the process and outline our conditions.
Lowest Price Guarantee
What Qualifies For Our Lowest Price Guarantee?
Products must be like for like and be the same brand, style, model and colour.
Products must be in-stock and available for immediate purchase.
The product must be from a UK based online retailer.
Found it for less? Get in touch.
1
If you find the same product for sale at a lower price from another online retailer, it's really easy - just get in touch on our contact page here.
2
Let us know where you found the lower price by providing a link to the relevant product. We’ll then verify the price and whether the item qualifies or not.
3
If our team agrees with your request, we'll happily match the price when you buy the product from us.
Ready To Get The Best Deals?
Terms & conditions
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- The advertised price must be publicly available to all and not exclusive to any membership deal.
- The store’s retail price used to price match must take into account all offers or promotions we currently have on the item (e.g. Buy More Save More, loyalty rewards where applicable). The price match will be made between the retail price and our own price minus any discounts or cash back offering.
- Bundle items will be matched on a case by case basis where applicable.
- Cannot be used in conjunction with any other discount, promotion or voucher code.
- Price match only applies against the sellers RRP price, excludes sales, offers or promotions.
- Competing private sellers, auction sites (e.g. Ebay & Amazon) and vape deal sites do not qualify.
- Lowest price does include postage and packing costs.
- Price match does not apply to the following products:
- JUUL
- IQOS
- Price match is only applicable for online sales.
If you can't reach us through the contact from, you can call our Customer Services team on 0203 3940152
Vape Superstore has the right to refuse a lowest price guarantee.
Customer Reviews - What Our Customers Say
Fast service great price fab product
Fast service great price fab product
Gillian Guite-Haddon
Absolutely banging service
Absolutely banging service, orders are always on time and the staff will always help you out with any problems you may have with your order, would highly recommend.
Andrew
Excellent pric fast delivery
Excellent pric fast delivery
Lynn Dudley
love next day delivery and hyati vapes…
love next day delivery and hyati vapes are really good order every fortnite from you brilliant
jean markwell
Still haven’t received my paid for…
Still haven’t received my paid for items !
John Mc Manus
Easy to place orders and they always…
Easy to place orders and they always arrive the next day
Peter Egglenton
Great value for money
Great value for money
customer
Items arrived very fast and packaged…
Items arrived very fast and packaged well. Items were as advertised.
Vivien Oliver
Delivered very quickly
Delivered very quickly
Lisa
Speedy delivery,great customer support…
Speedy delivery,great customer support and reasonable prices
John Mcnally
Amazing products fast delively been…
Amazing products fast delively been useing for well over a year now love that its delived and i dont have to mess about
Michelle Burrows
Quick and easy ordering and delivery
Quick and easy ordering and delivery, cheapest site, I've never had a problem with them, highly recommended 👌 and you earn money off 😀
Irene Marie Scowcroft
Excellent service,very quick delivery.
Excellent service,very quick delivery.
Gloria
Great service
Great service, delivered next day highly recommend.
Maureen Harrowell
It was made easy to find on their…
It was made easy to find on their online platform, then made easy to order, and within a short time I got my products thank you
JS
Great service
Great service , very fast deliveries .
GLENN
Very easy to order
Very easy to order, great price and next day delivery, brilliant service
Michael Thorn
Great service
Great service
Jo Batcock
Quick and you had more choice
Quick and you had more choice
Darren Knight
Very quick delivery pleased with…
Very quick delivery pleased with products
Amanda wilson