It's at the heart of what we do and is part of the service you've come to expect from us. Because we're serious about our lowest price promise we regularly benchmark our products against others in the market. If you find a product cheaper, we'll beat the price by 5%. This page helps simplify the process and outline our conditions.
Lowest Price Guarantee
'At Vape Superstore we're adamant we will never be beaten on price'
What Qualifies For Our Lowest Price Guarantee?
Products must be like for like and be the same brand, style, model and colour.
Products must be in-stock and available for immediate purchase.
The product must be from a UK based online retailer.
Found it for less? Get in touch.
1
If you find the same product for sale at a lower price from another online retailer, it's really easy - just get in touch on our contact page here.
2
Let us know where you found the lower price by providing a link to the relevant product. We’ll then verify the price and whether the item qualifies or not.
3
If our team agrees with your request, we'll happily match the price when you buy the product from us. Or if you've already bought it within the last 28 days, we'll refund you the difference plus 5%.
Ready To Get The Best Deals?
Terms & conditions
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- The advertised price must be publicly available to all and not exclusive to any membership deal.
- The store’s retail price used to price match must take into account all offers or promotions we currently have on the item (e.g. Buy More Save More, loyalty rewards where applicable). The price match will be made between the retail price and our own price minus any discounts or cash back offering.
- Bundle items will be matched on a case by case basis where applicable.
- Cannot be used in conjunction with any other discount, promotion or voucher code.
- Price match only applies against the sellers RRP price, excludes sales, offers or promotions.
- Competing private sellers, auction sites (e.g. Ebay & Amazon) and vape deal sites do not qualify.
- Lowest price does include postage and packing costs.
- Price match does not apply to the following products:
- JUUL
- IQOS
- Price match is only applicable for online sales.
If you can't reach us through the contact from, you can call our Customer Services team on 0203 3940152
Vape Superstore has the right to refuse a lowest price guarantee.
Latest Customer Reviews
The best company
The best company. I like.
ZOLTAN TARNOK
12 December 2025
Quick delivery and good price
Quick delivery and good price
Mr Steve Owen
12 December 2025
Quality product and the best delivery…
Quality product and the best delivery I’ve ever had
Mark Cousins
12 December 2025
no issues
no issues, easy to order, swift no hassle deliverey
Mary
12 December 2025
Fast service
Fast service
Michael
12 December 2025
Fast delivery
Fast delivery
Mr Paddy Coyle
12 December 2025
Superb Service.
Ordered Thursday 3pm delivered next day 10am. That’s what I call a good service. Great products and great prices. Thanks to the Vape Superstore team.
CustomerJohn Scoular.
12 December 2025
FAST SERVICE WILL USE AGAIN AND HIGHLY…
FAST SERVICE WILL USE AGAIN AND HIGHLY RECOMMEND
Darren Carey
12 December 2025
Fair price
Fair price, delivery fast, the vape is very good
Helen Dundas
12 December 2025
Very good service ordered on saturday…
Very good service ordered on saturday recieved on tuesday, excellant
Jane Woodside
12 December 2025
Great service
Great service
MISSMARGARETBROWN
12 December 2025
The delivery is fantastic ordered in…
The delivery is fantastic ordered in the late afternoon and arrived the next day, really impressed
Sandra green
12 December 2025
Great service quick delivery
Great service quick delivery good price 👍
joe
11 December 2025
Excellent Price
Excellent price, speedy delivery, all good.
Brenda Stepp
11 December 2025
Brilliant service
Brilliant service
Mr Harold
11 December 2025
Super value and service
Excellent prices for all vaping needs.
Fantastic prompt service.
Marie Miller
11 December 2025
Great as usual good value and fast…
Great as usual good value and fast delivery
deborah grace
11 December 2025
Great service
Great prices,great choice of flavours and quick delivery.
customer
11 December 2025
Once I managed to get my age verified
Once I managed to get my age verified, my orders have been delivered quickly
Gillian McKenzie
11 December 2025
Great online store
Ive been buying from here since starting vaping from smoking (afew months now) good choice of items, i have stuck with bar juice liquid and vaporesso vape, love the next day delivery, also collect points , ive referred to a friend to buy his vape items from them, have good offers too
KEELEY
11 December 2025