It's at the heart of what we do and is part of the service you've come to expect from us. Because we're serious about our lowest price promise we regularly benchmark our products against others in the market. If you find a product cheaper, we'll beat the price by 5%. This page helps simplify the process and outline our conditions.
Lowest Price Guarantee
'At vape superstore we're adamant we will never be beaten on price'
What Qualifies For Our Lowest Price Guarantee?
Products must be like for like and be the same brand, style, model and colour.
Products must be in-stock and available for immediate purchase.
The product must be from a UK based online retailer.
Found it for less? Get in touch.
1
If you find the same product for sale at a lower price from another online retailer, it's really easy - just get in touch on our contact page here.
2
Let us know where you found the lower price by providing a link to the relevant product. We’ll then verify the price and whether the item qualifies or not.
3
If our team agrees with your request, we'll happily match the price when you buy the product from us. Or if you've already bought it within the last 28 days, we'll refund you the difference plus 5%.
Ready To Get The Best Deals?
Terms & conditions
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- The advertised price must be publicly available to all and not exclusive to any membership deal.
- The store’s retail price used to price match must take into account all offers or promotions we currently have on the item (e.g. Buy More Save More, loyalty rewards where applicable). The price match will be made between the retail price and our own price minus any discounts or cash back offering.
- Bundle items will be matched on a case by case basis where applicable.
- Cannot be used in conjunction with any other discount, promotion or voucher code.
- Price match only applies against the sellers RRP price, excludes sales, offers or promotions.
- Competing private sellers, auction sites (e.g. Ebay & Amazon) and vape deal sites do not qualify.
- Lowest price does include postage and packing costs.
- Price match does not apply to the following products:
- JUUL
- IQOS
- Price match is only applicable for online sales.
If you can't reach us through the contact from, you can call our Customer Services team on 0203 3940152
Vape Superstore has the right to refuse a lowest price guarantee.
Read Our Latest Customer Reviews - We Strive for Excellence
Absolutely fantastic service
Absolutely fantastic service, from order to delivery, the speedy delivery is fantastic next day delivery no extra cost, when you sign up to become a member you get discount and fantastic offers, this is my second order with vape superstore and will definitely be a on going customer, thank you vapestore a very happy customer, I would highly recommended vapestore, absolutely fantastic
Mrs Kristene Sellers
17 April 2025
Great experience with grate savings
Great experience with grate savings
Ordered 9pm the day before and arrive next day
Happy days
Thomas Hughes
17 April 2025
Superb I was amazed with the brilliant…
Superb I was amazed with the brilliant service from order to deliver 10 stars 🌟
Rosa Gil
17 April 2025
Great service fast delivery good value
Great service fast delivery good value
Brenda Moffat
17 April 2025
Prompt delivery
Prompt delivery, order arrived as requested.
Ray Morrison
17 April 2025
Vape juice
Easy to order.Quick delivery and packed well.
lynn marosi
17 April 2025
Always been good to me and always get…
Always been good to me and always get the vape on the next day.
karl friendship
17 April 2025
Excellent service
Excellent service
Leane Forrest
17 April 2025
Fab thank you I'm trying to give up…
Fab thank you I'm trying to give up smoking and the lemon cheesecake is lush. I've gone from 25 cigarettes to 10 at the moment but getting better every day
Shirley Flay
17 April 2025
Great prices and super speedy delivery!
Great prices and super speedy delivery!
Emma L
17 April 2025
Great service and very reasonable…
Great service and very reasonable prices and next day delivery..I bought an elf bar 4 in 1 and they are my favourite vape now as loads of flavours and chargeable and you can buy pods on their own so I will keep buying here..Fully recommend...
Sue Bailey
17 April 2025
A great goto shop for all your vaping needs
Great choice of flavours, good priceing. Speedy delivery next day, (depending of time you order) great service all round, had a couple of issues of two not working but supervapes dealt with it quickly and resolved the issues, my partner and i order ours together and have had many vapes of different makes and all we have enjoyed, ( finding ones that we can use, and flavours we like,) great loyal...
Read full review hereMrs Saunders
17 April 2025
Next day delivery great website so u…
Next day delivery great website so u don’t get stuck easy to find deals
Gregory Davies
17 April 2025
Excellent to deal with
Excellent to deal with. Made a mistake on my order and I was instantly able to communicate to someone on chat and not just a BOT. Order was amended within minutes and my delivery was there next day as promised. Fantastic service and one I shall use again
Robert Annesley
17 April 2025
Amazing 🤩 I will definitely order again…
Amazing 🤩 I will definitely order again !!!
ramona negrea
17 April 2025
Great choice of flavours and quick…
Great choice of flavours and quick delivery
Philip Scholes
17 April 2025
I'm a long time customer of vapesuper…
I'm a long time customer of vapesuper store and always had excellent service in the last week I had to get intouch with customer service as I needed advice on what was the alternative to disposable vapes customer service was excellent replied to all my questions instantly and gave me great advice so once again their customer service is the best
CustomerMeme
17 April 2025
Great service.
Used vape superstore several times now. Great choice, best prices and super swift delivery! When there was a problem with my order, it was resolved quickly and the team were super helpful. Can’t fault them.
Emmy K
17 April 2025
Brilliant service
Brilliant service
Shelley
17 April 2025
Very fast with delivery brilliant…choices of many new oils
Very fast with delivery brilliant vaping and great selection of different choices of fantastic new oils to vape
Amanda
17 April 2025