It's at the heart of what we do and is part of the service you've come to expect from us. Because we're serious about our lowest price promise we regularly benchmark our products against others in the market. If you find a product cheaper, we'll price match. This page helps simplify the process and outline our conditions.
Lowest Price Guarantee
What Qualifies For Our Lowest Price Guarantee?
Products must be like for like and be the same brand, style, model and colour.
Products must be in-stock and available for immediate purchase.
The product must be from a UK based online retailer.
Found it for less? Get in touch.
1
If you find the same product for sale at a lower price from another online retailer, it's really easy - just get in touch on our contact page here.
2
Let us know where you found the lower price by providing a link to the relevant product. We’ll then verify the price and whether the item qualifies or not.
3
If our team agrees with your request, we'll happily match the price when you buy the product from us.
Ready To Get The Best Deals?
Terms & conditions
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- The advertised price must be publicly available to all and not exclusive to any membership deal.
- The store’s retail price used to price match must take into account all offers or promotions we currently have on the item (e.g. Buy More Save More, loyalty rewards where applicable). The price match will be made between the retail price and our own price minus any discounts or cash back offering.
- Bundle items will be matched on a case by case basis where applicable.
- Cannot be used in conjunction with any other discount, promotion or voucher code.
- Price match only applies against the sellers RRP price, excludes sales, offers or promotions.
- Competing private sellers, auction sites (e.g. Ebay & Amazon) and vape deal sites do not qualify.
- Lowest price does include postage and packing costs.
- Price match does not apply to the following products:
- JUUL
- IQOS
- Price match is only applicable for online sales.
If you can't reach us through the contact from, you can call our Customer Services team on 0203 3940152
Vape Superstore has the right to refuse a lowest price guarantee.
Customer Reviews - What Our Customers Say
Another fabulous order and delivery!
As a long time customer, vape Superstore have never let me down, consistently providing fantastic quick delivery and easy ordering! Also the prices are unbeatable! Vape Superstore is my go-to for all my vape needs. Thank you yet again!
MS ELEANOR BOSWELL
The vape store you can rely on!
I have said it many times, and will say it again.. this is the only vape store I use, and trust. Exceptional choice of vaping essentials, super fast delivery, and always quick to oblige, if there's any kind of issue, such as delayed delivery (which I might add, is few, and far between). I can recommend this store 200%.. 😀
Kay New
Website is simple to use
Website is simple to use, and found what I wanted easily, payment straight forward and delivery was quick!
Rachel Stockdill
Great service
Great service, juices and easy to order
Catherine Yates
Excellent service and delivery
Excellent service and delivery, within 24hrs of ordering.
Nicola Prior
First class service from ordering to…
First class service from ordering to delivery very smooth.
Lesley Cameron
Fast service
Fast service
I’ve had no problem with my orders
Would use again
Jayne
Excellent service as always
Excellent service as always. From ordering to delivery, the process is quick and easy!
Emma
All good 👍🏽 pretty good quality and…
All good 👍🏽 pretty good quality and arrive super fast
Katie Peart
Brilliant service
Brilliant service! Always arrives when its meant to
Donna Bonnett
Great next day service
Great next day service
Mark
I really love the products and if I…
I really love the products and if I have any problems with the product Quality I get in touch with them and they sort it out straight away great company great customer service 👏 👌
Karinda Macleod
My order came next day delivery and i…
My order came next day delivery and i received it on time and in great condition. All my E-liquid came in the strength i needed. Been with Vape Super Store for quite a while and they are brilliant. I highly recommend them plus they have so much to offer.
Linda O'Grady
Always good and quick service.
Always good and quick service.
gerry
Great service
Great service
Robert Probyn
Amazng prices and always quick…
Amazng prices and always quick delivery, thank you!
Jasmin Felice
Great prices and great service
Great prices and great service
Katey Bage
Fast delivery
Fast delivery
Craig McIlroy
Provided exactly what it said it would.
Provided exactly what it said it would.
Susan Chater
Quick service from a company that…
Quick service from a company that rewards customers and offers a full range of products
Chris Spencer