Stay Safe Online
At Vape Superstore, your security matters. We want you to feel confident shopping with us online, so we’ve put together some clear guidance to help you stay safe and avoid common scams.
Web addresses and links
When shopping with Vape Superstore or logging into your account, always check the website address carefully.
- Our official website is:
https://www.vapesuperstore.co.uk
Be cautious of websites that look similar but use extra words, misspellings, or different endings (for example .net, .shop, or .co).
If the web address doesn’t look exactly right, stop and double-check before entering any details.
How to recognise genuine Vape Superstore messages
Scammers sometimes create fake websites, emails, text messages, or adverts pretending to be Vape Superstore. Before clicking a link or sharing any information, check the details below.
Our SMS
-
Sender name:
VapeSuperst -
Links in our SMS will contain:
sms.vapesuperstore.co.uk
Our emails
-
Our emails are sent from addresses ending:
@vapesuperstore.co.uk -
Example:
support@vapesuperstore.co.uk
Important: We will never ask for your password, and we will never ask you to confirm payment details via text message or email.
Payments and checkout
We only take payments at checkout on our website.
We will never send invoices, payment links, or requests for payment via email or SMS (unless previously advised). If you receive a message asking you to make a payment outside of checkout, it is not from us.
Age verification
As part of our checkout process, some customers may be asked to complete an age verification check.
Age verification is carried out by our trusted third-party provider, Agechecked. If required, you will be redirected to agechecked.com to complete the check securely.
If you are redirected to a different website for age verification, or asked to provide information outside of the secure Agechecked process, stop and check before continuing.
Keeping your account secure
A strong password is one of the easiest ways to protect your account.
- Create a unique password for your Vape Superstore account and don’t reuse it elsewhere.
- Use a long password with a mix of upper and lower case letters, numbers, and special characters.
- Use three random words that are memorable to you, then add numbers or symbols.
Example:CloudRiverMango7! - Avoid personal information and obvious patterns.
- Consider using a password manager or your browser’s built-in tools.
Phishing and smishing scams
Be cautious if a message:
- Feels urgent or threatens consequences if you don’t act immediately
- Creates panic, fear, curiosity, or false reassurance
- Asks you to click a link or share personal or payment information unexpectedly
If you receive a suspicious SMS, do not click any links. Forward the message to 7726 so your network provider can investigate.
Reporting suspicious activity
Website: https://www.actionfraud.police.uk/
Telephone: 0300 123 2040
If you’re unsure
If you’re ever unsure about a message claiming to be from Vape Superstore, it’s always safer to stop and check first using the contact details on our website.
This page was last updated on 03rd February 2026.
Customer Reviews - What Our Customers Say
Great to deal with
easy site navigation, choice of products, good prices, fast delivery.
Great products, fantastic service at affordable prices.
Excellent staff response for any questions and fair prices on all products. The delivery is very quick as well which is a massive plus
Such an amazing company.. Great care always given.. Always received orders the following day..,occasionally have had a few freebie’s too! outstanding choice & price.
Products always arrive intact, what I asked for & delivered quicker than Amazon.
Excellent product’s excellent service
They are my go to vape store
Highly recommend
Good choice of flavours that I prefer and definitely deliverd the next day ! 👍🏼
Their service is first class, from ordering and always next day delivery, i would not hesitate in recommending Vape superstore for all your vaping needs.
Quick delivery, promotions / sales a plus !!!
Great prices, good offers. Very speedy delivery service and very good rewards system.
⭐️⭐️⭐️⭐️⭐️
Good service, very fast delivery, would recommend
Been using this company for about 2 years now once a month i order my vape.
Super service never had a problem.value for money. Original products.
100% trusted.
And next day delivery is next day delivery ive never had a lat delivery.
Thankyou for great all round service 👍 👏
It was a quick delivery ,got everything right.
Amazing, very fast delivery. I’m always surprised by how quickly I receive it.
It's so easy to order and such brilliant delivery thank you
Always delivered fast, usually within 2 days. Sometimes even the next day
Always next day delivery even on a Sunday. So far I have had impeccable service over the last 12 months.
Great products and fast delivery
Delivery early, great products.