Stay Safe Online
At Vape Superstore, your security matters. We want you to feel confident shopping with us online, so we’ve put together some clear guidance to help you stay safe and avoid common scams.
Web addresses and links
When shopping with Vape Superstore or logging into your account, always check the website address carefully.
- Our official website is:
https://www.vapesuperstore.co.uk
Be cautious of websites that look similar but use extra words, misspellings, or different endings (for example .net, .shop, or .co).
If the web address doesn’t look exactly right, stop and double-check before entering any details.
How to recognise genuine Vape Superstore messages
Scammers sometimes create fake websites, emails, text messages, or adverts pretending to be Vape Superstore. Before clicking a link or sharing any information, check the details below.
Our SMS
-
Sender name:
VapeSuperst -
Links in our SMS will contain:
sms.vapesuperstore.co.uk
Our emails
-
Our emails are sent from addresses ending:
@vapesuperstore.co.uk -
Example:
support@vapesuperstore.co.uk
Important: We will never ask for your password, and we will never ask you to confirm payment details via text message or email.
Payments and checkout
We only take payments at checkout on our website.
We will never send invoices, payment links, or requests for payment via email or SMS (unless previously advised). If you receive a message asking you to make a payment outside of checkout, it is not from us.
Age verification
As part of our checkout process, some customers may be asked to complete an age verification check.
Age verification is carried out by our trusted third-party provider, 1account. If required, you will be redirected to 1account.net to complete the check securely.
If you are redirected to a different website for age verification, or asked to provide information outside of the secure 1account process, stop and check before continuing.
Keeping your account secure
A strong password is one of the easiest ways to protect your account.
- Create a unique password for your Vape Superstore account and don’t reuse it elsewhere.
- Use a long password with a mix of upper and lower case letters, numbers, and special characters.
- Use three random words that are memorable to you, then add numbers or symbols.
Example:CloudRiverMango7! - Avoid personal information and obvious patterns.
- Consider using a password manager or your browser’s built-in tools.
Phishing and smishing scams
Be cautious if a message:
- Feels urgent or threatens consequences if you don’t act immediately
- Creates panic, fear, curiosity, or false reassurance
- Asks you to click a link or share personal or payment information unexpectedly
If you receive a suspicious SMS, do not click any links. Forward the message to 7726 so your network provider can investigate.
Reporting suspicious activity
Website: https://www.actionfraud.police.uk/
Telephone: 0300 123 2040
If you’re unsure
If you’re ever unsure about a message claiming to be from Vape Superstore, it’s always safer to stop and check first using the contact details on our website.
This page was last updated on 03rd February 2026.
Customer Reviews - What Our Customers Say
Quick service , however one bottle of oil was not included. I did message to advise but as yet no one has got back to me other than to advise they are busy
Cannot fault vape superstore brilliant products always on time not expensive good deals great service
Second time I have brought from vape superstore easy to order, good price, fresh mint brought and lemon & lime next day delivery, both enjoyable flavours. Will buy again 😊
Great experience, love to buy my vapes liquid from here next day delivery and great multi buys 👍
Loads of excellent choices and deals,, super quick delivery,,
Exellent easy next day delivery great price
I have been using this vape superstore for around a year. Every order has been correct and delivered when expected. The prices are very competitive and I will never go anywhere else. You can not go wrong for your vape shopping.
Efficiency at its best !!
Amazing website, very very good deals and extremely fast delivery! Would 100 percent recommend 👌
Really good quality and great shipping turned up in no time
Very professional
Easy to find products and clear information and the thing I love best is quick delivery! 🙂
Have flavours I enjoy and the delivery is always very quick, I am surprised how quickly it arrives
The unbelievably quick and reliable service Vapestore offers is excellent in every respect - from browsing, then placing an order right through to speedy doorstep delivery.
Love this shop !! Always great vapes great communication and very speedy delivery 📦
Fantastic choices, amazing quick service, definitely recommend 👌
Had problems with my package delivered to wrong address. Vape Superstore had me sign a disclaimer and resent package.
Excellent customer service and prompt delivery
Excellent products, p/p & customer service.
What else do we look for…….Free next day p/p if you spend £20.
Always have what I want and always fast delivery
Always great deals and brilliant prices plus quick delivery