Stay Safe Online
At Vape Superstore, your security matters. We want you to feel confident shopping with us online, so we’ve put together some clear guidance to help you stay safe and avoid common scams.
Web addresses and links
When shopping with Vape Superstore or logging into your account, always check the website address carefully.
- Our official website is:
https://www.vapesuperstore.co.uk
Be cautious of websites that look similar but use extra words, misspellings, or different endings (for example .net, .shop, or .co).
If the web address doesn’t look exactly right, stop and double-check before entering any details.
How to recognise genuine Vape Superstore messages
Scammers sometimes create fake websites, emails, text messages, or adverts pretending to be Vape Superstore. Before clicking a link or sharing any information, check the details below.
Our SMS
-
Sender name:
VapeSuperst -
Links in our SMS will contain:
sms.vapesuperstore.co.uk
Our emails
-
Our emails are sent from addresses ending:
@vapesuperstore.co.uk -
Example:
support@vapesuperstore.co.uk
Important: We will never ask for your password, and we will never ask you to confirm payment details via text message or email.
Payments and checkout
We only take payments at checkout on our website.
We will never send invoices, payment links, or requests for payment via email or SMS (unless previously advised). If you receive a message asking you to make a payment outside of checkout, it is not from us.
Age verification
As part of our checkout process, some customers may be asked to complete an age verification check.
Age verification is carried out by our trusted third-party provider, Agechecked. If required, you will be redirected to agechecked.com to complete the check securely.
If you are redirected to a different website for age verification, or asked to provide information outside of the secure Agechecked process, stop and check before continuing.
Keeping your account secure
A strong password is one of the easiest ways to protect your account.
- Create a unique password for your Vape Superstore account and don’t reuse it elsewhere.
- Use a long password with a mix of upper and lower case letters, numbers, and special characters.
- Use three random words that are memorable to you, then add numbers or symbols.
Example:CloudRiverMango7! - Avoid personal information and obvious patterns.
- Consider using a password manager or your browser’s built-in tools.
Phishing and smishing scams
Be cautious if a message:
- Feels urgent or threatens consequences if you don’t act immediately
- Creates panic, fear, curiosity, or false reassurance
- Asks you to click a link or share personal or payment information unexpectedly
If you receive a suspicious SMS, do not click any links. Forward the message to 7726 so your network provider can investigate.
Reporting suspicious activity
Website: https://www.actionfraud.police.uk/
Telephone: 0300 123 2040
If you’re unsure
If you’re ever unsure about a message claiming to be from Vape Superstore, it’s always safer to stop and check first using the contact details on our website.
This page was last updated on 03rd February 2026.
Customer Reviews - What Our Customers Say
Speedy delivery and good quality vapes
Easy to order
Very quick delivery
Orders always spot on
Always have want I want
Always order off them
5 stars
Quick response for my lost order
Everything was so easy to order and every flavour that could ask for
Awesome as always
Cracking product at a very good price
Came next day great service as always.
Many thanks to customer support. They replaced my device which had a dodgy battery. The whole process was quick and easy for me, so I will definitely stay with this company.
Thanks again.
Delivery was quick, service was brilliant, and when I have had a problem with my order they have responded very quickly, I always use this site
Good choice, great value and fast delivery ordered in the evening came the following morning would recommend
Quick delivery and nice product ⭐⭐⭐⭐⭐
Oh my god I honestly can not believe how fast my two orders came. Incredible service 😀
Excellent seller with great service. Great communication. Shipped fast. Easy to order on line.
Ended up been 2 sweet for me.
Checking out could be easier, put item and quantity in basket then have to go back to beginning and find it again and put in basket.
Vape superstore is always my first choice because of the great range of vapes and flavours; best prices on the market with mult-buy options; consistently a great service and I always receive my orders promptly
Everything was good, promt service
Very happy with my purchases over the last year very fast delivery
Speed of service, from order to delivery less than 24 hrs.
Great company and so quick to deliver