Stay Safe Online
At Vape Superstore, your security matters. We want you to feel confident shopping with us online, so we’ve put together some clear guidance to help you stay safe and avoid common scams.
Web addresses and links
When shopping with Vape Superstore or logging into your account, always check the website address carefully.
-
Our official website is:
https://www.vapesuperstore.co.uk
Be cautious of websites that look similar but use extra words, misspellings, or different endings
(for example .net, .shop, or .co).
If the web address doesn’t look exactly right, stop and double-check before entering any details.
How to recognise genuine Vape Superstore messages
Scammers sometimes create fake websites, emails, text messages, or adverts pretending to be Vape Superstore. Before clicking a link or sharing any information, check the details below.
Our SMS
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Sender name:
VapeSuperst -
Links in our SMS will contain:
sms.vapesuperstore.co.uk
Our emails
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Our emails are sent from addresses ending:
@vapesuperstore.co.uk -
Example:
support@vapesuperstore.co.uk
Important: We will never ask for your password, and we will never ask you to confirm payment details via text message or email.
Payments and checkout
We only take payments at checkout on our website.
We will never send invoices, payment links, or requests for payment via email or SMS. If you receive a message asking you to make a payment outside of checkout, it is not from us.
Age verification
As part of our checkout process, some customers may be asked to complete an age verification check.
Age verification is carried out by our trusted third-party provider, 1account. If required, you will be redirected to 1account.net to complete the check securely.
If you are redirected to a different website for age verification, or asked to provide information outside of the secure 1account process, stop and check before continuing.
Keeping your account secure
A strong password is one of the easiest ways to protect your account.
- Create a unique password for your Vape Superstore account and don’t reuse it elsewhere.
- Use a long password with a mix of upper and lower case letters, numbers, and special characters.
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Use three random words that are memorable to you, then add numbers or symbols.
Example:CloudRiverMango7! - Avoid personal information and obvious patterns.
- Consider using a password manager or your browser’s built-in tools.
Phishing and smishing scams
Be cautious if a message:
- Feels urgent or threatens consequences if you don’t act immediately
- Creates panic, fear, curiosity, or false reassurance
- Asks you to click a link or share personal or payment information unexpectedly
If you receive a suspicious SMS, do not click any links. Forward the message to 7726 so your network provider can investigate.
Reporting suspicious activity
Website: https://www.actionfraud.police.uk/
Telephone: 0300 123 2040
If you’re unsure
If you’re ever unsure about a message claiming to be from Vape Superstore, it’s always safer to stop and check first using the contact details on our website.
This page was last updated on 03rd February 2026.
Latest Customer Reviews
I order my vapes from here. Good price and swiftly delivered. Vapes are also great.
I am happy with quick delivery, am loving the dojo ecigs all of them and the lost Mary banana vape juice is amazing.
So easy to order, this is the first time using this company will use again
Quick and easy to use very reliable no problems and may it continue
Always very quick and easy to find what I'm looking for and love the next day delivery
Normally I would give 5 stars as the orders are always executed correctly and usually arrive quickly but this time after trying a different product, I went to re-order said product and they hadn't got any so I had to go to the competition who had. I may just do this next time anyway as the competition have never failed to provide yet.
Fast delivery good product range good product what more could you ask for
Been dealing with Vapestore for a couple of years now, a very reliable and fast service that also rewards returning customers with a point based system giving money off at checkout.
Very easy to place the order and arrived next working day
Packaged well and came before I expected. Lots of variety. Will be shopping again, also love the points scheme when you purchase. Happy with my order and would definitely recommend.
Good quality products. Super fast delivery!
Always great service, next day delivery and good prices.
Excellent store and products. Delivery excellent. The only thing I can complain about is when I receive my rewards points and try to off set the order discount it does not give me a discount code and I have to phone customer services for a code which in all honesty are very very obliging and extremely polite. Other than that no problems.
Love this place… speedy delivery and fantastic prices!!!! The only negative thing I have to say is they need more variety of flavours of the lower nicotine vapes… I quit smoking and moved on to vapes and ok slowly lowering my nicotine so I can quit completely.
Fast delivery excellent service always get my orders on time
Easy website to navigate, some great offers and choices on eliquids, checkout straight forward, speedy delivery, will use again
The service is fantastic from start to finish so easy to order items would recommend to anyone
Fast delivery and correct products every time.
Really fast delivery and good prices
Faultless transaction as usual. Next day delivery exactly as ordered..... perfect