Corporate Social Responsibility Policy

At Vape Superstore, we are committed to giving back to the community and ensuring our business operations reflect our values of responsibility and social impact. This Corporate Social Responsibility (CSR) Policy outlines how we contribute to the community through charitable donations, partnerships, responsible business practices, and support for public service personnel.

Our Commitment to the Armed Forces

We are proud to have signed the Armed Forces Covenant, demonstrating our commitment to supporting the Armed Forces community. By signing this covenant, we ensure that we support serving personnel, veterans, and their families. We aim to provide a positive working environment for veterans, reservists, and military spouses, and we are committed to offering fair treatment for those who serve or have served in the Armed Forces.

As part of our pledge, we have developed policies that assist in recruitment, flexible working arrangements, and providing support for veterans transitioning to civilian life. We are committed to honouring this agreement and providing opportunities for the Armed Forces community.

Read Our Armed Forces Pledge

Discounts for Public Sector Service Staff and Armed Forces Personnel

We are proud to offer a 10% discount to all public sector service staff and Armed Forces personnel. This discount is available to show our appreciation for their hard work and dedication to serving the public and protecting our nation. Simply verify your status with us, and enjoy this discount on your purchases.

Supporting Public Health: Smokefree Hackney

We have also been proud to support Smokefree Hackney, a local initiative aimed at supporting people in the Hackney area to quit smoking. Through this initiative, we have supplied discounted products to individuals who need access to smoking cessation tools. We believe that it is important to help those who are most in need and to contribute to reducing the harm caused by smoking.

Environmental Responsibility

In addition to our community-based efforts, Vape Superstore is committed to minimising our environmental footprint. We continually seek ways to reduce waste, recycle materials, and improve the sustainability of our packaging. We encourage our customers to recycle where possible and provide guidance on how to properly dispose of products such as nicotine pouches, vape devices, and packaging.

Responsible Marketing and Consumer Protection

We uphold high standards when it comes to marketing our products. We are committed to responsible marketing practices, ensuring that our messaging is transparent, honest, and in full compliance with regulatory requirements. Our marketing efforts focus on educating consumers about the responsible use of our products, as well as the health risks associated with smoking and nicotine consumption. We aim to promote products to adults who are fully informed of the risks involved.

Membership in the UKVIA (UK Vaping Industry Association)

We are proud to be a member of the UK Vaping Industry Association (UKVIA), a trade body that represents the interests of the vaping sector. As a member, we are committed to upholding the highest standards in the industry and ensuring that our products and services meet all necessary regulatory and compliance requirements. The UKVIA supports responsible vaping practices and works to promote public health and safety while advocating for the industry's continued growth and development.

Supporting Local Communities

We believe that businesses should be a force for good in the communities in which they operate. Vape Superstore has partnered with local organisations to support initiatives that promote education, health, and community development. Whether it's through donations or volunteering, we are proud to support the local community and help create positive change.

Employee Wellbeing

Our employees are at the heart of our CSR efforts. Vape Superstore strives to create a supportive, inclusive, and respectful work environment where our team members feel valued. We offer flexible working arrangements, mental health support, and opportunities for career growth. Our employees are encouraged to participate in our CSR activities, contributing to our broader goal of making a positive impact in the world.

Conclusion

Vape Superstore is committed to operating with integrity and responsibility in all aspects of our business. We will continue to focus on creating a positive impact through our CSR initiatives, whether through our support of public health programs, our commitment to environmental sustainability, or our pledge to support the Armed Forces. We believe that it is our duty to act responsibly and contribute to the communities we serve.